Learn And Implement Our Academy System

Coaches must know registration procedure, class pricing, weekly themes and class schedule. All coaches must follow stretching routines, warm up exercises, drills and games.

​"It is very important for us to give our customers the same quality tennis experience and standards no matter what location they choose." - Johnny Allen

All Courts Run Same/Similar Drills, Games And Schedule

Each court must be running the same or similar (depending on player levels) drill or game during class. Every drill on each court must stop and start at the same time with rest breaks done with all the students, on all courts, together between drills and games. The head coach is responsible for directing and scheduling all drills and games.

"Every court should be on the same page, with all of our students practicing the same stroke. We should look and feel like a team or a family out there." - Johnny Allen

Our Students Will Improve

Coaches are responsible for their students' progress. Proper technique, grips and movement must be taught and enforced on all strokes.

"Tennis teaching techniques can vary and change, but there is one constant rule... If the student doesn't improve, they will leave." - Johnny Allen

Be Enthusiastic About Teaching Tennis

Coaches are responsible for bringing energy and excitement to each class. Coaches must remain friendly and outgoing with each student and their parents. It is the responsibility of the coach to provide a caring and positive atmosphere.

"If we are not in love with tennis, then the student will never be" - Johnny Allen

Develop Relationships With Our Parents And Their Children

Every Coach should make it a priority to get to know and learn about each student and their parents. From day one, our coaches should introduce themselves and welcome each student and their parents to our academy. That relationship should be fostered by our coaches every class with ongoing discussions with parents about their child's progress and their tennis goals. Each coach is required to give a verbal progress report to parents during our mandatory parent/student meeting the last 10 minutes of the final class each session.

"This may be the most important factor in our ability to keep our students happy and returning." - Johnny Allen

Every Student Must Be Registered

We will continue to send our head coaches rosters throughout the session until everyone is signed up and accounted for. Coaches must enforce our policy of not allowing any student to play without being registered on the roster we send, or without a receipt or proof of payment. All coaches must stay in communication with us about rosters and students not yet signed up. The only exception to this policy are students who have free passes. They will be allowed to participate in class if they have signed the waiver, but do not need to be on the roster.

"This is a crucial responsibility of our coaches. If we ever have any students not registered by the first day of class, they will not be allowed to play." - Johnny Allen

Always Push Our Current Promotional Activities

Coaches are required to distribute promotional materials such as registration forms, welcome sheets and other flyers. Our coaches must know about and promote extracurricular activities such as class registration process, Bring A Friend Contests, leagues, camps, field trips, graduating students, selling t-shirts, stringing rackets, special discounts, etc.

"The health and success of our academy depends on us encouraging our students and parents to always get more involved." - Johnny Allen

Music Is To Be Played Throughout Designated Classes

Most of our classes and camps are infused with music. It is our head coaches' responsibility to play music from our designated playlists on our website, and from our stereo during all classes, except for the Tiny Aces (Ages 3-5) classes. The stereo should be placed near the net post and the music should be played loud enough that each side of the court can listen to it clearly. The head coach must play the music during the entire class, but may be turned down to talk to a group of students, or parents. After class, please remember to keep the stereos charged and ready for the next class.

"We believe tennis should be exciting, affordable and accessible for every child. The music keeps a lively, upbeat atmosphere. Hopefully we are helping to shatter the perception that tennis should only be played at fancy country clubs, wearing white-collared shirts and whispering politely in a British accent." - Johnny Allen

Coaches Must Stay Until Last Student Is Picked Up

If a child has still not been picked up after class, it is that coach's responsibility to wait with the child. You may attempt to call the parents to find out when they will be there. If over an hour passes and a coach cannot make contact with the parents, please contact us immediately. You may also contact the local police department in that situation. Under no circumstances are our coaches allowed to give any student a ride home or anywhere else. ​

"The safety of our students is our highest priority." - Johnny Allen